Payment Policy
Last Revised: January 17, 2025

At AURAXXCHIC, we strive to provide a seamless and secure payment experience for all our customers. By using our website, auraxxchic.com, and making a purchase, you agree to the following payment terms and conditions. Please read this policy carefully to understand how payments are processed, accepted, and handled.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure a smooth and flexible checkout process. These include:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, and other major debit cards
  • PayPal: A secure method of payment using your PayPal account or linked credit/debit cards
  • Apple Pay and Google Pay for mobile payment options

All payment methods are subject to validation and authorization by the respective financial institutions. AURAXXCHIC reserves the right to decline any payment transaction at our discretion.

2. Payment Security

At AURAXXCHIC, the security of your payment information is a top priority. We use industry-standard encryption technology to protect your personal and payment details during transactions. Our website is SSL (Secure Sockets Layer) encrypted to ensure that all data entered is securely transmitted.
We do not store your credit card details on our servers. Payments are processed by trusted third-party payment processors who comply with the Payment Card Industry Data Security Standard (PCI-DSS).

3. Order Confirmation and Authorization

Once you have completed your purchase, you will receive an email confirming your order. This email serves as an acknowledgment of the order; however, it does not signify our acceptance of the order. AURAXXCHIC reserves the right to cancel any order for reasons such as suspected fraud, pricing errors, or product availability issues.
For your protection, we may conduct additional security checks to verify the details of your order before processing it.

4. Billing Information

You are responsible for providing accurate and complete billing information during the checkout process. This includes your name, address, email, phone number, and payment details. Failure to provide accurate information may result in a delay in processing your order.
If there are any issues with the payment, we will contact you using the details provided to resolve the matter.

5. Payment Authorization

Payments are typically authorized and charged to your account immediately upon order placement. However, in some cases, if items are out of stock or unavailable, the payment may be authorized but not processed until the items are available for shipment.
If there is any delay in processing or shipment of your order, you will be notified accordingly.

6. Sales Tax and Shipping Costs

Sales tax and shipping charges will be calculated based on the billing and shipping address provided. These charges will be clearly displayed before finalizing your order.
AURAXXCHIC complies with applicable tax laws and may apply sales tax to orders based on the shipping address. Shipping costs will vary depending on the delivery method chosen during checkout.

7. Currency and Pricing

All transactions on auraxxchic.com are processed in U.S. dollars (USD). The price listed for each product is the final price, excluding shipping fees, taxes, and any applicable promotional discounts or coupons unless otherwise specified.
Prices are subject to change without prior notice. In case of pricing errors or discrepancies, AURAXXCHIC reserves the right to correct the price before processing the order. If an error is discovered, you will be notified, and we will offer you the option to confirm or cancel your order.

8. Refunds and Adjustments

In the event of a return, refund, or adjustment to your order, the refund will be issued to the same payment method used at the time of purchase. Refunds are typically processed within 5-7 business days, depending on the payment provider.
If your payment method is unavailable or there are issues with the refund, we will contact you to discuss an alternative solution.

9. Fraud Prevention

AURAXXCHIC takes fraud prevention seriously. To protect against fraudulent transactions, we may request additional information or verification before processing an order. This could include proof of identity, address, or other documentation.
We reserve the right to cancel any order suspected of fraudulent activity and may report such transactions to relevant authorities.

10. Payment Disputes

If you believe that there has been an error with your payment or if you wish to dispute a charge, please contact us immediately at info@auraxxchic.com or call 859-654-7386. We will investigate the issue and work with you to resolve the dispute.
Please note that disputes or chargebacks initiated without first contacting us may delay the resolution process.

11. Modifications to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes to this policy will be posted on this page, and the “Last Revised” date will be updated accordingly. We recommend checking this page regularly to stay informed of any changes.
Your continued use of the Site after any changes to this policy will be deemed as your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns regarding this Payment Policy or need assistance with your order, please contact us at:
Email: info@auraxxchic.com
Phone: 859-654-7386

Thank you for choosing AURAXXCHIC! We look forward to providing you with an exceptional shopping experience.