Sales Policy
Last Revised: January 17, 2025

At Auraxxchic, we are dedicated to offering a seamless and satisfying shopping experience. This Sales Policy outlines the terms and conditions governing all transactions made through our website. By purchasing products from our Site, you agree to the terms set forth below. Please read this policy carefully to understand how we handle orders, pricing, payments, shipping, and cancellations.

1. Product Availability

All products listed on our website are subject to availability. While we strive to keep our inventory up to date, there may be instances when an item becomes out of stock or unavailable after an order is placed. If this happens, we will notify you via email as soon as possible. In such cases, we will offer you the option of:

  • Receiving a full refund for the unavailable item(s).
  • Choosing a similar item as a replacement.
  • Opting to wait for the item to become available again, if applicable.
    We aim to ensure that you are satisfied with your purchase experience and will work with you to resolve any availability issues.

2. Order Confirmation

Once an order is successfully placed, you will receive an email confirmation acknowledging the receipt of your order. Please note that this confirmation does not signify our acceptance of your order. The acceptance of your order occurs only when we confirm that the item is available and payment is successfully processed. Auraxxchic reserves the right to cancel any order at our sole discretion, which may include, but is not limited to, situations involving suspected fraud, pricing errors, or issues with product availability. In the event of order cancellation, you will receive a full refund for any payments made.

3. Pricing and Payment

All prices listed on our website are quoted in U.S. dollars and include applicable taxes unless otherwise stated. We make every effort to ensure that the prices displayed on our Site are accurate, but we cannot guarantee that errors will not occur. If a pricing error is discovered after your order is placed, we will contact you immediately to correct the issue. In some cases, we may offer you the option to purchase the product at the correct price or cancel the order and issue a full refund.
We accept a variety of secure payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways for your convenience
    Your payment will be processed securely, and no payment details will be stored on our servers. Upon successful processing, you will receive an order confirmation email, and the payment will be charged to your account.

4. Shipping

We offer various shipping options to suit your needs, including standard shipping, expedited shipping, and international shipping. Shipping charges will be calculated at checkout based on the selected shipping method and the destination address. The estimated delivery time will vary depending on the shipping option chosen. We strive to fulfill orders promptly and efficiently, but delivery times may be affected by factors beyond our control, such as weather or carrier delays.

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Expedited Shipping: Typically delivers within 2-3 business days.
  • International Shipping: Shipping times and costs will vary based on the destination country. Additional customs duties and taxes may apply and are the responsibility of the customer.
    Please note that we do not offer shipping to P.O. Boxes or military addresses (APO/FPO).

5. Cancellations

Orders can be canceled before shipment. If you wish to cancel your order, please contact us immediately via email at info@auraxxchic.com or call us at 859-654-7386. Once an order has been processed, packed, or shipped, cancellation is no longer possible, and you will need to initiate a return according to our Return and Refund Policy. We highly recommend contacting us as soon as possible to ensure timely processing of cancellations. If an order is canceled, a full refund will be issued to the original payment method.

6. Sales Tax

Sales tax is applied to orders based on the shipping address and in accordance with applicable state and local tax laws. The applicable tax will be calculated at checkout and included in the total order cost. Sales tax rates may vary depending on the shipping location, and you will be able to view the applicable tax amount before completing your purchase.

7. Right to Refuse Service

Auraxxchic reserves the right to refuse any order, cancel any transaction, or limit quantities at our sole discretion, even after an order has been placed. We may also restrict or cancel orders that appear to be placed by dealers, resellers, or distributors. In the event of a refusal or cancellation, we will notify you by email, and any charges for the affected items will be promptly refunded to your original payment method. Reasons for refusing service or canceling an order may include, but are not limited to:

  • Suspicion of fraudulent activity
  • Pricing or product description errors
  • Violation of our terms and conditions
  • Any other situation deemed necessary by Auraxxchic to protect the integrity of our business and customer base

8. Changes to This Sales Policy

We may update or modify this Sales Policy at any time. If we make significant changes to this policy, we will update the Last Revised date at the top of the page and notify our customers accordingly. We encourage you to review this policy periodically to stay informed about any changes that may affect your shopping experience.

9. Contact Us

If you have any questions or concerns regarding our Sales Policy or any part of the ordering process, please don’t hesitate to contact our customer support team at:
Email: info@auraxxchic.com
Phone: 859-654-7386

Thank you for shopping with Auraxxchic. We look forward to serving you and providing an exceptional experience!